What we build
One system, four working parts.
Klaviyo-deep, platform-agnostic. We work primarily in Klaviyo, with Omnisend and Customer.io where the business calls for it. Everything below ships as one connected engagement, not a menu of add-ons.
01
Retention system build
Flows that technically exist versus flows that actually make money. The triggers, the segmentation, the copy and the design all have to pull in the same direction, and that is the part most setups get wrong.
CORE REVENUE FLOWS LIVE IN WEEKS 1 TO 2
The flow map, sequenced by commercial impact
- •Welcome
- •Abandoned checkout and cart
- •Browse abandonment
- •Post-purchase, branched
- •Review and UGC
- •Winback
- •Replenishment
- •VIP and loyalty
02
Campaign engine
12 to 15 sends a month, built around your products and segments rather than a blast schedule. A consistent calendar your customers can feel and your dashboard can prove.
REPORTED WEEKLY, PLANNED MONTHLY
Strategy doc
The month’s commercial logic: what we’re selling, to whom, and why now.
Copy doc and Figma designs
Every send written and designed before it’s built. Nothing improvised in the editor.
Klaviyo implementation and QA
Built by a specialist, tested on real clients, scheduled against the calendar.
03
List growth and deliverability
A smaller, healthier list will outperform a bloated one every time. You are paying your platform to store profiles that never open; we cut that dead weight, repair sender reputation, and grow with value-led opt-ins instead of discount-only popups.
THE FIRST THING WE FIX, BECAUSE NOTHING COMPOUNDS ON A DAMAGED BASE
Sender score repair
A score of 30 means Gmail doesn’t trust you; 70 means your emails actually arrive. Suppression, re-engagement and authentication get you there.
List hygiene with real math
One account was paying about $800 a month to store dead profiles. Cutting them improved deliverability and the invoice.
Popups and forms that qualify
Value-led opt-ins that grow a list worth mailing, without hurting the shopping experience.
04
SMS
One connected program with email, not a separate blaster. Cadence mapped to how your customers actually buy, so the channels reinforce each other instead of competing for the same attention.
SEE THE SHORE LINE: EMAIL + SMS FROM SCRATCH TO 17% OF REVENUE
SMS is where over-sending burns trust fastest. We treat opt-ins as a privilege with an expiry date, and the numbers stay healthy because of it.
Read the Shore Line case study →What we build
One system, four working parts.
Klaviyo-deep, platform-agnostic. We work primarily in Klaviyo, with Omnisend and Customer.io where the business calls for it. Everything below ships as one connected engagement, not a menu of add-ons.
The engagement model
Priced to stay honest.
Monthly rolling
No lock-in, ever. Engagements typically start at $3,500 a month and the contract renews only if the work earned it.
Aligned step-up
Pricing rises only as your attributable revenue does. Your economics improve first; that’s the order it should happen in.
No guarantees theatre
We will not promise a multiple, and we will never show you a number we wouldn’t stand behind in your own dashboard.
What we don’t sell: one-off blasts, cheap newsletters, or design-only work detached from the system. If that’s the brief, we’re not the right fit and we’ll say so.
Start where every engagement starts.
The audit costs you 30 minutes and tells both of us the truth about your account.
Book a discovery call01
Retention system build
Flows that technically exist versus flows that actually make money. The triggers, the segmentation, the copy and the design all have to pull in the same direction, and that is the part most setups get wrong.
CORE REVENUE FLOWS LIVE IN WEEKS 1 TO 2
The flow map, sequenced by commercial impact
- •Welcome
- •Abandoned checkout and cart
- •Browse abandonment
- •Post-purchase, branched
- •Review and UGC
- •Winback
- •Replenishment
- •VIP and loyalty
02
Campaign engine
12 to 15 sends a month, built around your products and segments rather than a blast schedule. A consistent calendar your customers can feel and your dashboard can prove.
REPORTED WEEKLY, PLANNED MONTHLY
Strategy doc
The month’s commercial logic: what we’re selling, to whom, and why now.
Copy doc and Figma designs
Every send written and designed before it’s built. Nothing improvised in the editor.
Klaviyo implementation and QA
Built by a specialist, tested on real clients, scheduled against the calendar.
03
List growth and deliverability
A smaller, healthier list will outperform a bloated one every time. You are paying your platform to store profiles that never open; we cut that dead weight, repair sender reputation, and grow with value-led opt-ins instead of discount-only popups.
THE FIRST THING WE FIX, BECAUSE NOTHING COMPOUNDS ON A DAMAGED BASE
Sender score repair
A score of 30 means Gmail doesn’t trust you; 70 means your emails actually arrive. Suppression, re-engagement and authentication get you there.
List hygiene with real math
One account was paying about $800 a month to store dead profiles. Cutting them improved deliverability and the invoice.
Popups and forms that qualify
Value-led opt-ins that grow a list worth mailing, without hurting the shopping experience.
04
SMS
One connected program with email, not a separate blaster. Cadence mapped to how your customers actually buy, so the channels reinforce each other instead of competing for the same attention.
SEE THE SHORE LINE: EMAIL + SMS FROM SCRATCH TO 17% OF REVENUE
SMS is where over-sending burns trust fastest. We treat opt-ins as a privilege with an expiry date, and the numbers stay healthy because of it.
Read the Shore Line case study →Where every engagement starts
The retention audit.
The First 10 Minutes, run to completion: a full account diagnosis covering flows and triggers, deliverability, segmentation, and the dead-weight math on your list. It starts with a discovery call. If we both think the engagement makes sense, the audit is free, and you get the findings in writing whoever you decide to hire.
WHAT COMES BACK
A flow map of what exists versus what’s leaking
Deliverability read: sender score, authentication, placement
The dead-weight math: what dormant profiles cost you monthly
What we’d do first, sequenced by commercial impact
The engagement model
Priced to stay honest.
Monthly rolling
No lock-in, ever. Engagements typically start at $3,500 a month and the contract renews only if the work earned it.
Aligned step-up
Pricing rises only as your attributable revenue does. Your economics improve first; that’s the order it should happen in.
No guarantees theatre
We will not promise a multiple, and we will never show you a number we wouldn’t stand behind in your own dashboard.
What we don’t sell: one-off blasts, cheap newsletters, or design-only work detached from the system. If that’s the brief, we’re not the right fit and we’ll say so.
Start where every engagement starts.
The audit costs you 30 minutes and tells both of us the truth about your account.
Book a discovery call